Roles & Responsibilities:

• To work closely with the internal team in developing new features and applications to meet customers’ requirements.
• Perform internal and or on-site setup, testing, and troubleshooting of software and or equipment.
• Perform machine qualifications in customer site, provide reports (GR&R), VR&R, and Pre-Qualification buyoff)
• Perform machine buyoff and standard setup verification, carry out calibration and installation of equipment as assigned.
• Provide training to customers and new staff.
• Proactively cross-train and work towards achieving department/company goals.
• Any other duties as assigned.