Location
:

Singapore

Team
:

Global Operations

Employment Type
:

Regular

Job Code
:

A183850

Responsibilities

About the Team
The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.

About the Role
We are seeking a detail-oriented QA/QC Engineer with a strong background in data center construction quality assurance and commissioning. In this role, you will serve as the operations team’s on-site representative during new data center builds and expansions in Singapore and Malaysia, ensuring that construction quality meets our operational requirements before turnover. The ideal candidate is passionate about engineering excellence and has experience implementing processes that set the global standard for quality, performance, and availability. You understand the challenges of deploying infrastructure at scale and have a keen eye for identifying issues across all disciplines (civil, structural, mechanical, electrical, etc.) with an emphasis on mission-critical MEP systems. Your work will directly influence the reliability of our facilities, and the processes you refine will improve how we deliver high-quality data centers globally. (This role will require regular on-site presence at construction locations in Singapore and Malaysia.)

Responsibilities
1. Implement and uphold QA/QC standards: Enforce the company’s QA/QC program on construction sites, utilizing standardized checklists and acceptance criteria to verify that all work meets design specifications and quality standards.
2. Collaborate with cross-functional teams: Work closely with data center design engineers, project delivery managers, and commissioning teams to ensure facility construction and commissioning activities align with operational requirements and best practices.
3. Review designs for operability: Evaluate data center MEP (Mechanical, Electrical, Plumbing) designs and other relevant discipline plans for new builds and data hall fit-outs, providing feedback from an
operations perspective to improve maintainability and reliability.
4. Audit colocation partner projects: Regularly audit and review our colocation partners’ data center design, construction, and commissioning plans to verify they meet our quality and reliability standards.
Collaborate with partners to address any identified gaps.
5. On-site QA/QC inspections: Participate in construction site walkdowns and quality inspections, identifying workmanship issues or deviations from specifications. Provide timely feedback and punch-list items to internal stakeholders (e.g., Data Center Delivery Project Managers and Commissioning Leads) to drive corrective actions.
6. Support testing & commissioning: Actively participate in equipment testing and commissioning reviews to ensure that the proper level of testing (L1 to L5 commissioning tests) is planned and executed for validating the design intent. Verify that critical systems (power, cooling, controls, and life safety) are tested and functioning according to requirements before handover.
7. Track issues and report progress: Support the commissioning lead in tracking all construction quality and commissioning issues. Document QA/QC findings, maintain logs of non-conformance reports (NCRs), and provide regular updates and reports on quality status to project stakeholders.
8. Drive punch-list closure: Oversee the resolution of all punch-list items and quality deficiencies, ensuring they are addressed in a timely manner. Drive the closure of outstanding issues to enable an expeditious turnover to the Operations team.
9. Verify handover readiness: Review the final turnover documentation packages for completeness and accuracy, confirming that all required test reports, certifications, as-built drawings, and O&M documents are in place to support a smooth transition of the facility to Operations.
10. Stakeholder communication: Maintain positive and collaborative working relationships with all parties involved, including internal partner teams, general contractors, vendors, and consultants, to foster a culture of quality and excellence. Clearly communicate expectations and findings, and work together to resolve issues promptly.

Qualifications

Minimum Qualifications:
1. Education & Experience: Diploma or professional certification in Electrical Engineering, Mechanical Engineering, or a related discipline.
2. Power and Cooling Knowledge: Familiarity with standard data center power and cooling calculations and design benchmarks (e.g., TIA-942 guidelines, ASHRAE thermal standards for data centers). Able to interpret capacity requirements and load calculations.
3. Power Redundancy Expertise: Experience with power redundancy architectures and their implementation in design (e.g., understanding 2N, N+1 distributed redundant power systems and how they impact uptime).
4. Cooling Redundancy & Maintainability: Understanding of cooling system redundancy and concurrent maintainability in designs (e.g., N+1 or N+2 configurations for chillers/CRAH units, and how they allow maintenance without downtime).
5. Hands-on Construction & Commissioning: Experience in the following areas:

• Supervision of data hall fit-out construction activities, including coordinating IT infrastructure installation, power distribution, and cooling system deployment according to plan.
• Managing or closely working with testing and commissioning teams to perform Level 1 through Level 5 commissioning tests, validating that systems meet the design intent, and troubleshooting any technical problems.

6. Equipment Knowledge: Practical engineering knowledge of major electrical and mechanical systems commonly found in data centers – for example, backup generators and fuel systems, UPS systems and electrical switchgear/sub-panels, cooling towers and chillers, CRAC/CRAH units, fire suppression systems, etc.

Preferred Qualifications:
1. Adaptability: A high level of agility and organization – able to prioritize work and adjust to changing project needs in a fast-paced environment with significant ambiguity.
2. Vendor/Project Management: Experience engaging with external vendors, contractors, or managing projects/programs in a large-scale construction or infrastructure environment. Proven ability to collaborate across organizational boundaries and drive outcomes.
3. Problem Solving & Judgment: Demonstrated sound judgment and a calculated, risk-aware approach to decision-making when facing uncertainties. Capable of identifying potential quality risks early and recommending effective mitigation or corrective actions.
4. Continuous Improvement: Passion for continuous improvement of processes. Experience capturing lessons learned from projects and contributing to the development of better QA/QC practices or standards is a plus.
5. Certifications (Optional): Relevant professional certifications in quality or project management (such as Certified Quality Manager, ISO 9001 Auditor, or PMP) are advantageous, as is familiarity with international data center standards and uptime tier guidelines.
6. 3+ years of relevant experience in construction or commissioning of critical facilities (data centers preferred).

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

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As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.