Does Asurion pay their employees well?

According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Asurion. This rating has been stable over the past 12 months.

How satisfied are employees working at Asurion?

51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Asurion 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (150) , Tech Coach (141) , In Home Expert (120) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (99) , Software Engineer (96) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 754 reviews)); "Benefits are great and well priced" ((in 556 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 270 reviews)); "Work from home is great" ((in 213 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 134 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 285 reviews)); "Frequent layoffs (usually annually)" ((in 118 reviews)); "No training in tech support." ((in 100 reviews)); "No one is going to question it because most of their Coaches are internal hires with no leadership experience." ((in 85 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 75 reviews))

What are employees saying about Asurion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Asurion layoffs and their outlook for job security at Asurion in 2026.

Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)

Guru Gowrappan

52% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,214 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Jul 13, 2025

A great company

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

Lots of training and work opportunities Approachable senior management Strong comaraderie

Cons

None I can think of

Asurion Response

11mo

Happy employees 🤝 Happy Asurion!

5.0

Oct 11, 2023

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Asurion invests in you through great training opportunities and interesting work assignments. 2. Colleagues are friendly and supportive. You will always find help here. 3. The leaders are approachable, empathetic and nice to work with. 4. It is a caring company that looks after the welfare of the employees. 5. Good compensation and benefits .

Cons

There is nothing negative about Asurion. It offers a great employee experience. Work is busy, but that is what we are paid to do.

Asurion Response

2y

We love hearing positive experiences from our former employees! Thanks for sharing!

5.0

Oct 1, 2023

One of the best employer I've ever worked for

Customer solutions manager

Recommend

CEO approval

Business Outlook

Pros

Great working culture where everyone is respectful and sociable. Flexible working hours.

Cons

May face certain delays in deliverables especially working with IT team due to limited resources.

Asurion Response

2y

We love hearing positive experiences from our former employees! Thanks for sharing!

Viewing 1 - 3 of 6,214 Reviews

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