Does Holiday Inn Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Holiday Inn Express. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Holiday Inn Express?

55% of Holiday Inn Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn Express 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holiday Inn Express?

Front Desk Agent (319) , Front Desk Receptionist (203) , Housekeeper (191) , General Manager (95) , Night Auditor (94) , Night Auditor/Front Desk Agent (76) , Front Desk (59) , Housekeeping (50) , Front Desk Associate (40) , Guest Service Representative (40) , Breakfast Attendant (38) , Front Desk Clerk (34) , Front Office Manager (34) , Guest Service Agent (34) , Receptionist (34)

What are the pros of working at Holiday Inn Express according to real employee reviews?

"great people... and that is all" ((in 91 reviews)); "Get to meet new people and work with a great staff" ((in 87 reviews)); "Great coworkers and GM helped if any issues" ((in 66 reviews)); "Good work environment to work for" ((in 30 reviews)); "Free breakfast and coffee for housekeepers" ((in 30 reviews))

What are the cons of working at Holiday Inn Express according to real employee reviews?

"Low pay for very strenuous and hard work." ((in 185 reviews)); "Poor management and not flexible" ((in 176 reviews)); "No benefits (health or otherwise) and no guarantee of full" ((in 98 reviews)); "Long hours and very tiring" ((in 67 reviews)); "bad managers, they are rude" ((in 38 reviews))

What are employees saying about Holiday Inn Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holiday Inn Express layoffs and their outlook for job security at Holiday Inn Express in 2026.

What are the top reviewed Holiday Inn Express locations?

Singapore , Orchard , Bukit Merah Estate

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Holiday Inn Express

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,633 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,633 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Feb 2, 2026

Entry into Sales

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great support system to help in your development

Cons

Competitive market with other hotels.

5.0

Jan 4, 2024

NA

Duty manager

Recommend

CEO approval

Business Outlook

Pros

Good career development and benefits

Cons

Long working hours due to shift work

5.0

Jul 18, 2022

Benefits

Duty manager

Recommend

CEO approval

Business Outlook

Pros

Good staff benefit and conducive work environment

Cons

Inaccessible travelling location and no shelter

Viewing 1 - 3 of 2,633 Reviews

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Jobs at Holiday Inn Express

Storekeeper

Singapore

View job

Housekeeping Supervisor

Singapore

View job

Housekeeping Supervisor

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Holiday Inn Express

Holiday Inn Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Entry into Sales

NA

Benefits

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