HubSpot reviews

3.4

55% would recommend to a friend

(4,153 total reviews)
avatar

Yamini Rangan

65% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, kind, empathetic, generous, smart, high IT literacy, result-driven. I just love everyone here around me. (I work with APAC Singapore/Japan team) I have changed 2 position within 5 years and all internal move was positive. Meanwhile I also given birth and took maternity leave too.

Cons

Work is tough, consistant change and you need to be adoptable and positive at most of time. We have good people to help you with though the journey and we have a good benefit to take a good off-time whenever you need.

avatar
HubSpot Response
7mo
Thanks for taking the time to share your experience! We’re so glad to hear how much you’ve enjoyed working with your colleagues and managers in JAPAC. It’s great to see you’ve had opportunities for internal growth and the flexibility to balance important life moments along the way. We know the pace of change at HubSpot can be challenging at times, and your feedback is a helpful reminder of how important it is to give teams time and space to adapt. We’ll keep that in mind as we continue to evolve. Thanks again for all that you do for HubSpot and our customers!
5.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues are super supportive and helpful and will help whenever you needed additional help to look into an issue. Manager is very open and nice to talk to about any issues, be it at work or in life. Not judgemental also. My manager has done all he can to help me grow personally and at work. Customers are generally understanding. Company tries to engage staff by having various events to gather people from different departments.

Cons

Doing multiple live chats - takes a while to get use and quite challenging as there are very demanding customers (which is common for a customer service position).

avatar
HubSpot Response
9mo
Thank you for sharing your experience with us. It’s wonderful to hear how supported you felt by both your colleagues and your manager, and that you had opportunities to grow personally and professionally during your time here. That sense of community and support is something we’re proud of within the Customer Support team. We also appreciate your feedback on the live chat workload. Supporting multiple customers at once can definitely be challenging, and input like this helps us think about how we can continue to balance efficiency with delivering the best possible customer experience. Thank you again for all you contributed during your time at HubSpot. Best of luck in your next chapter! – The Customer Support Leadership Team
Viewing 1 - 3 of 4,153 Reviews

Glassdoor has 4,742 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.