Customer Service applicants have rated the interview process at Aviva with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 2 weeks. I interviewed at Aviva (Glasgow, Scotland) in Jan 2025
Interview
The only thing I enjoyed was the process of attaching me to one of their representatives to listen to a call. There was always a bizarre, But it was fun
Interview questions [1]
Question 1
How do you manage difficult situations and what did you do?
I applied online. I interviewed at Aviva (Norwich, England)
Interview
Very professional and straight forward process. Started with a teams call with two managers who were very friendly and asked me good questions. I felt I could be myself and answer honestly which was great.
Interview questions [1]
Question 1
Why I wanted to work for Aviva. They also asked about relevant customer service experience.
Just simple questions on previous background. The interviewers were nice and friendly. Thus it was rather easy to go through the process. Everything was shared in detail. The wait was Long though so that was something that I did not quite like. You do not keep the interviewee waiting so Long especially when I arrived on time.