Customer Service applicants have rated the interview process at IKEA with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at IKEA overall takes an average of 20 days.
Common stages of the interview process at IKEA as a Customer Service according to 1 Glassdoor interviews include:
Drug test: 25%
Skills test: 25%
Phone interview: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
Fueron varias etapas, la última tienes que hacer una entrevista grupal donde te plantean un caso de una familia y tienes un presupuesto con el que venderle. Después está la fase de entrevista personal. Mi recomendación es que se te escuche en la dinámica grupal pero no te pongas por encima de nadie quieren ver también como interactúas con los compañeros
Interview questions [1]
Question 1
Háblame de ti
Cuéntame alguna experiencia difícil que hayas tenido con un cliente y como lo afrontaste
Que dice la gente de ti Cuéntame
Cuál es tu disponibilidad
I applied online. The process took 3 weeks. I interviewed at IKEA (Sheffield, England) in May 2021
Interview
I completed an online application, then invited for a group assessment day where we did tasks and answered questions then there was an in person interview, I was given a job at week later
I applied online. The process took 4 days. I interviewed at IKEA (Logan) in Aug 2025
Interview
Fast, professional and extremely insightful.
Got the call the same day as applying, and the woman I spoke to was super nice. Arranged the face to face interview over the weekend.