Pros
High commission business model squeezing out of properties that they claimed as 'Partner' which is so hilarious if you are looking at the actual relationship with Booking.com.
Cons
Even employees who works really hard (not pretend) and could contribute to growth of business with their intelligence and diligence wouldn't be promoted if they are not good at flattering to their boss. You will easily find some stupid and incapable colleagues get promoted out of nowhere since they are good at office politics. As a result, lot of good employees with hidden potentials will be leaving this place to be more appreciated with their actual efforts and talent on work. Company is extremely micromanaging employees and pushing to them limit although they are already exposed to suffocating environment from both customer and managements. You are forced to put your personal effort decorating office for welcoming higher managements traveling from Headquarter in Amsterdam. Wow, you guys are exactly same as North-Korea hailing Kim JeongEun with parade of missiles and soldiers. Instead of doing that kindergarden stuff, higher management really need to support your employees and pick up the phone together to figure out what's really going on inside your business. Among high managements in Singapore office, there is one team leader who are most amazing human being that I've seen in my entire life. It is still so mysterious how this stupid woman could be promoted and manage colleagues. This woman always bring books such as 'how to be a good leader' and doing exactly opposite to it which is so scary. Just talking to this women is extremely stressing and her stupidity will bully you mentally forever as long as you are working under her. I really respect my previous colleagues as a CS agent working here more than 3 years.