Checkout.com reviews

3.9

79% would recommend to a friend

(11 total reviews)
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Guillaume Pousaz

86% approve of CEO

84% positive business outlook

Reviews by job title

11 reviews

Reviews about "Culture"

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1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Lunch is provided, so that was nice (?)

Cons

Let’s be real. With over 1,000 glowing reviews, the 5-star ones are either planted, written under pressure, or by folks in deep denial. This was, without question, the most toxic workplace I’ve ever experienced. Lazy leadership, unfair opportunities, and a deep commitment to sweeping problems under the rug - this place has it all. Think of a red flag, and odds are, you’ll find it here. Leadership? Absent and performative. Issues are constantly brushed aside with a “sort it out internally” approach, because no one wants to be accountable. Underperformers? Protected, as long as they know how to talk the talk. Siloed teams, unclear processes, poor communication? All business as usual. And if you’re unhappy? You’re advised to lodge a People Service Desk ticket - as if that ever leads to anything meaningful. Restructuring happens so frequently it might as well be a monthly ritual. Goalposts are moved mid-cycle, performance frameworks shift without warning, and morale is consistently low. In just one market and one vertical, I witnessed at least ten people leave in a matter of months. That number speaks for itself. And yes, they’ll probably respond to this review with some templated PR-fluff about how they “take feedback seriously.” Spoiler: they don’t. Not really.

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Checkout.com Response
11mo
Thank you for providing this detailed feedback. The experience you outlined is not aligned with the standards we set for our culture. We use feedback like this to ensure we are living up to our operating principles. Your comments are being shared with our leadership team. We are committed to making meaningful improvements to our processes and creating an environment where our people can excel. We appreciate you taking the time to share your perspective.
4.0
Mar 28, 2025

Great onboarding experience

Recommend
CEO approval
Business Outlook

Pros

Comprehensive onboarding , wide engagement to many stakeholders within the business locally and globally

Cons

Process to finalise outcome of interview process a little longer than expected

5.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

good culture and good benefits

Cons

fixed work schedule, 2 days wfh (fixed)

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Checkout.com Response
1y
Thank you for sharing your feedback! We’re glad to hear that you appreciate the culture and benefits at Checkout.com. It’s great to know that you feel supported in your role. We acknowledge your feedback on the fixed work schedule. While our current approach emphasises in office collaboration, we understand that set days may be an adjustment, and we’re focused on supporting our teams within this framework. We appreciate your insights and are excited to see you continue to grow with us at Checkout.com!
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