Civica reviews

2.9

45% would recommend to a friend

(1,940 total reviews)

Lee Perkins

48% approve of CEO

42% positive business outlook

Civica has an employee rating of 2.9 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Civica employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and great collegues

Cons

Civica have gone through huge change, removing a lot of long term staff members through redundancy. The 2nd redundancy tranche in 2 years. I even heard from a senior HR person that there was an active push to get rid of 'Old Civica'. The push for AI and what is new, is outwieghing the issues they have with the old software. They want to be GovTech champions, but the software is so buggy now due to terrible decisions made, loss of experts and bad management, that the challenge is insurmountable. Avoid this company. The pay is tiny in comparison to the market, the stress is enormous. Everyone is pretty much new, as you can see form the positive reviews, the negative reviews, are always from long service colleagues. They are a company driven by slogans, buzzwords, and sales. They are not interested in skilled SME people.

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Glassdoor has 2,023 Civica reviews submitted anonymously by Civica employees. Read employee reviews and ratings on Glassdoor to decide if Civica is right for you.