Unless you are desperate, otherwise steer clear - Anonymous employee Asurion Employee Review

1.0
Dec 3, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home from time to time

Cons

Poor management and leadership Data is crap Political games daily Management create chaos and working level staff keeps leaving Management direction is to ask working level for directions. "What do you think?" and "What do you suggest?" are favourite statements by management. Cant be depended on. Everything is a "learning curve" by throwing you to swim in the mess. Great disguise but dont work very well. Leadership principles are jokes. Most people dont really carry them out People are fake. Too politically correct and always say the good things. HR is a joke. Even if candidates give feedback during exit interviews, nothing is really done. If you are too nice, you wont have a fun time here. You really dont learn much other than to cope with chaos and learn to play politics.

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5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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