Staying away from toxic environment - Business Manager Asurion Employee Review

1.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Working here for over 2 years, the working hours is flexible but it's due to COVID-19 pandemic situation that we are entitled to it. Good insurance coverage for employee. Good working location for those preferred to working in city.

Cons

Lots of bootlickers, to climb the ladder up, you need to make sure you have the connection and gain credit for what you have done or from others. IT department dominate the whole company and its 80% external outsource, inhouse IT personnel have limited knowledge. Sales & Marketing is purely just followers. Customer solutions ratings are purely manipulated by themselves. Initiative built is based on personal guts feelings that it will work rather and often failed. Does not accept ideas and function like a local culture and don't think big. Selfish direct managers don't allow middle-lower ranking employees to interact with Senior Levels.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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