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Brink's, Incorporated

Engaged Employer

Relaxed environment but struggles with management issues - Client Service Representative Brink's, Incorporated Employee Review

4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed work environment, lots of free coffee, leniency with time off, good work-life balance, workplace camaraderie, given your own laptop and work phone's, non-toxic colleagues and bosses, work from home options.

Cons

poor management structure, company's success is more so attributed to its brand recognition and seasonal demand for service, JFK facility is undersized for the amount of volume it gets, difficult to get yearly raises.

Explore other reviews about Brink's, Incorporated

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good and stable work environment. Good pay.

Cons

Long hours. Life could be at risk at any moment.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is easy and we’re closed if the banks are closed, the insurance benefits aren’t bad either

Cons

Management is a nightmare, they will throw you under the bus at a moments notice. They tell you to do things against company policy and when they’re caught you get into trouble for it. HR? A joke, I’ve gotten verbal threats of bodily harm from my supervisor for small mistakes that I end up fixing because she can’t be bothered to do her job and HR will not email me back. I’ve tried going to the branch manager and he just makes excuses for her. We have 10 hour days 5 days a week because she refuses to do her job so we have to pick up the slack. We also only have 6 people doing the work of 10 on a daily basis because they’re cheap and won’t get more equipment and hire more people.

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