Culture Lost, All talking, No working - Anonymous employee Concentrix Employee Review

1.0
Jul 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of leaves, at least 20 days/year Global secondment opportunity

Cons

No proper promotion process, all in black box and very subjective Too many showing off but none of them really working: very political, people choose to see whatever they want to see and simply ignore what's black and white in the document Salary pax below market level No bonus system: the success of the company/project is not relevant to the employees The interview is very messy nowadays: e. g. interviewer doesn't have tech knowledge but asks general questions during tech interview.

avatar
Concentrix Response
6y
Thanks for your feedback. Although I love responding to the positive reviews here, it’s also incredibly important to know when someone has not had a good experience. Regarding promotions, Tigerspike has long history of both promoting people up through our roles and offering opportunities to broaden or switch roles into other areas. This is very much an ongoing situation with every employee, which is supported by regular 1-to-1’s with line managers to keep track of a person’s aspirations and to support them in getting them where they want to be. Of course, promotions are not always possible if there’s not a suitable role open to promote into, so (just like anywhere else) there’s never a guarantee of an immediate move. In your case, if you feel that you’ve not been the support I’ve described above then I’d urge you to reach out to one of your office’s senior leadership team - or me (our open culture means I’m happy to talk to anyone about their issues). If we know the detail then we can help!

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

See reviews by: Helpful|Rating|Date|All