Enjoyable work with flexible hours, but metrics matter - QuickBooks Online Accountant Expert Support Intuit Employee Review

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

Decent benefits, work life balance occasionally is good

I’ve never felt more stuck at a level. No matter what I do leadership always wants more it makes you feel worthless. I’ve seen them get rid of some amazing people only to rehire people who aren’t even half as good. Most of the employees are hoping to be part of that next layoff and get severance. Morale is at an all time low and teams are required to perform even though they’ve lost star performers.