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      Sagility

      Engaged Employer

      Sagility reviews

      Growth opportunities available, but micromanagement concerns persist - Patient Service Representative Sagility Employee Review

      4.0
      Apr 14, 2026
      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy working for the company and appreciate the growth opportunities it offers. As long as you do your job well and stay consistent, there are good opportunities to advance fairly quickly. For my experience my trainer was great when I started.

      Cons

      It seems obvious that the camera is being used for monitoring and micromanaging. The system is already monitored during production, so I do not believe the camera is necessary. I also do not fully agree with the explanation that it is only for the client or because of sensitive information. In my opinion, it feels more like Sagility is using it to closely watch agents and make sure they are doing their jobs, even though QA already provides visibility into their work through screen monitoring.

      avatar
      Sagility Response
      1mo
      Hi, thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share

      Explore other reviews about Sagility

      5.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great process from the interview to the hiring process to training 💪 👌 everything want smoothly.

      Cons

      None, I do not have any cons.

      1.0
      Jun 9, 2026
      Care manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

      Cons

      1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

      1
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