Paid training but harsh attendance policies and tech issues - Customer Service Representative Sagility Employee Review

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

paid training and equipment provided

Cons

lots of tech issues, can't miss a day it will result in a write-up. they want to to empathic to members calling in, but won't be empathic towards you. Kid was sick with hand/food/mouth disease and HR reached out to me saying job abandonment, when I personally reached out to them earlier in the week, They should have communicated within their department.

avatar
Sagility Response
5d
Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Explore other reviews about Sagility

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great process from the interview to the hiring process to training 💪 👌 everything want smoothly.

Cons

None, I do not have any cons.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to be remote in the comfort of my home and the great team I had that will be lifelong friends.

Cons

1. The $5000 end of contract bonus that was promised to us at completion of our contract, never was given to us. 2. Contract ended a month & a half before it was supposed to. 3. Micromanagement is unbelievable especially with the two Ai systems they’re going to incorporate - very invasive in my home. Don’t like that at all. 4. We were always given the runaround when we asked about the bonus, metrics, etc. - no one could ever give us a straight forward answer.

1
See reviews by: Helpful|Rating|Date|All