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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,633 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Feb 2, 2026

Entry into Sales

Recommend
CEO approval
Business Outlook

Pros

Great support system to help in your development

Cons

Competitive market with other hotels.

1.0
Dec 17, 2024

Incompetent, toxic

Recommend
CEO approval
Business Outlook

Pros

Nice and supportive colleagues Overall healthy culture

Cons

Was unfortunately working with an emotionally unstable management. Panics at most situations and emotionally influences the team. Says one thing but does another. When a team member informs that they will be 5 mins late for a meeting due to operational needs or other unforeseen circumstances, management says that their time is not respected. Management has been late for meetings multiple times without informing in advance, why is it okay when they do it? Unforgiving, unempathetic. Workload is ridiculous, when you share with management that you are unable to cope and propose to hire an additional headcount (be it fulltime or parttime) to help ease the load, management rejects without hesitation or offering to help find an alternative or solution. Only word of advice given was ‘do not be overwhelmed.’ Management is incompetent and not able to manage emotions professionally. Most of the time, things are taken personally and favoritism is shown. Worst experience in my entire career, wasted a year of my life here.

4.0
Oct 30, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Less error for when giving rooms to guests.

Cons

Too many reports to do. Night shift is not like other hotels night shift. You'll be busy almost whole night shift.

Viewing 1 - 3 of 2,633 Reviews

Glassdoor has 2,833 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.