Housing & Development Board reviews

Management is not receptive to new ideas and feedback. They only want things done their way. They often have tunnel vision on just the system and policy issues, when there are obvious process and operational solutions that need to work hand-in-hand with system and policy changes. Deputy Directors are inept at decision making and strategic planning. They often call meetings to act busy, but either have no agenda, or are unable to make the meeting productive. Clearance chains are way too long and different individuals at different levels have their own views and preferences. makes things move very slowly. Management sees staff as replaceable, and do not invest in their development. They often launch projects that most staff at ground level know are not ready to be implemented, and expect the staff on the ground to work overtime to clear up the mess

Management can be overly concerned with public feedback to the extent that they give in to every whim, high workload, overtime is a norm, internal rotation is but a fantasy in some departments