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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

      3.8

      70% would recommend to a friend

      (4,549 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      46% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.1

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.8

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Apr 5, 2020

      Worst management team, you'll regret to join here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee perks including top class health insurances, free drinks and snacks

      Cons

      The worst working experience I've ever encountered. -No work life balance. In the interview, I was told there is awesome work life balance here, and almost no OT here which is totally not the truth. You are expected to work 10-12 hours a day. Though it's not enforced directly, it is implied by team lead and manager. They assigned you the overwhelmed work to do which is even out of your job scope, then told you that you can stop your work at 6pm. But the workload is definitely couldn't be finished before 6pm. Even you sacrifice yourself and work overtime every day, the work will never be completed. Because they keep assigning you the work more and more, and lastly give you the worst and false evaluation even though how hard you worked. -Poor management. Poorest management team, you couldn’t imagine a team can be leaded by these kinds of people: they are emotional, unprofessional, childish, lack of basic working knowledge. They couldn’t accept any different voice, and keep building “yes-man” around them. The leads keep making mistakes but all will become subordinate’s faults, that’s their way. -Office politics. It’s so funny even there is office politics in such a small team, and 2 team leads in the same team. The power-hungry leads use their subordinates as a tool to fight for their promotion. So, subordinates must become victims. -Border bullying culture Harassment behavior from team leaders and managers. Even they have an ethical team or HR department who should take care of this kind of issue, and you reported to them you have mentally exhausted due to endless border bullying, but no one take care of this issue seriously, and no one will care you, anyway you’re replaceable. And the team leader even told you, if you couldn’t endure then quit here.

      avatar
      Indeed Response
      6y
      Thank you for taking the time to share a review with us. Work life balance is an important part of the Indeed culture and we encourage our employees to always discuss their workload with their managers to ensure the goals set are attainable and manageable. It is important to us that we build a collaborative, familial and healthy working culture. We take all feedback we receive seriously, and champion a culture which values honest and transparent communication through quarterly feedback and management effectiveness surveys. The feedback you provided will be shared with the relevant leaders as we care deeply about the experiences of the people that we work with, and do not tolerate bullying or toxic behavior. Again, thank you for sharing this review with us and we wish you all the best in your future endeavors. If you would like to have a more confidential chat, please email us at inside@indeed.com.
      2.0
      Oct 25, 2023

      Great benefits but poor management

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Indeed really takes care of their people - they organize happy hours, provide lunches and snacks in the office, organize events, etc. It's also hybrid - two days in the office, which is great.

      Cons

      The management at Indeed is poor. Different departments have their own KPIs to work towards but the KPIs across the different departments do not align. This causes friction within the teams and it is so frustrating. The culture at Indeed has deteriorated tremendously over the year, probably due to the layoffs and also how the management is micro managing every single one in the team. The director at Indeed is emotional and spreads her negativity to the people in the office. She has her own career goals that she wants to achieve but she enforces it on the entire sales team when we have our own sales KPIs and career goals to work towards. Entering the office is not something I look forward to anymore.

      2.0
      May 8, 2021

      Sub-standard quality of work, below avg team, but with great pay

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - People are generally friendly and good to talk to - Pay is top of the market for Singapore. Since they have limited brand value in the market, they pay big bucks to compensate to buy out people from other companies.

      Cons

      - Lots of talk, but little real action: Since Indeed in Singapore hires a lot more “managers who talk fancy” rather than “actual doers”, there’s very little work that actually gets accomplished on a weekly basis. Most work gets caught up in holding patterns of useless debates/micro-alignment, and eventually teams celebrate tiny A/B tests at the end of 3 months as “massive impact”. The actual amount of work that gets each quarter is a joke, really! - The office is pretty much a satellite engineering office for the most part: Strategy/goals gets “handed down from the top” from US bosses. Or even if the teams come up with bottom-up ideas — they need “permission from the top” to even try it out. The culture is very top-down for the most part. - The management in the US doesn’t trust the teams in Singapore, hence prepare to be micro-managed a lot. Have a problem with micro-management? Sorry, you’re not “aligned” — don’t even try pushing back as micro-management (ex: getting your simple A/B experiments approved before testing) is the expected cultural norm here. - Culture in Singapore reminds you a lot of working in a large bank: Lots of politics, people sweet-talking on the face while they complain behind your back, lots of talk around process yet very little work actually gets done, leaders who do a lot of theoretical pseudo-intellectual debates but with little practical implementation knowledge nor experience. - Hiring processes are broken: The quality of the people varies a lot. You might find an occasional outlier rockstar but huge variations in quality of folks. From a Singapore standpoint, the overall avg engineering quality is definitely below market, and part of it can also be attributed to the quality of product-mandates held by Singapore teams — since the work is not very challenging, you don’t tend to attract the best engineers anyways! How many engineers would just want to move around a couple of buttons everyday?

      avatar
      Indeed Response
      5y
      Thank you for taking the time to share your review of your experience with Indeed Singapore. We are listening and acting on all the feedback we receive across our external and internal feedback channels, so we appreciate the time you have taken to give us this. All of Indeed’s engineering offices own their own products and missions. In some cases, where projects are still in early development stages, we may lean on other offices for support. However, we are continuously working towards Indeed’s vision for teams in every office to achieve their goals autonomously, without having to check in with HQ. Indeed’s development ethos is to iterate and test quickly, and avoid big waterfall delivery projects. Quick, well-crafted A/B tests mean we can learn what works and what doesn’t, before investing in significant effort to scale a solution, and we are excited about the opportunities this presents for our team here, as we further establish ourselves. As we continue to expand in Singapore, our recruitment teams are working hard to find the right talent to join us. However, we know the best hires are sometimes made through referrals, so we encourage you and other teammates to share opportunities within Singapore with your network, through our internal career site. There are multiple projects and teams in the Singapore office. Every team member, in every team and every office, will have a different experience, so we always welcome further insights or feedback from team members like yourself on how we can do better. You can do this by reaching out to your local team leads, HRBP team or even emailing us at inside@indeed.com for a confidential conversation.
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