KAYAK reviews

4.4

89% would recommend to a friend

(405 total reviews)
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Peer Bueller

100% approve of CEO

80% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 405 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

405 reviews
3.0
Mar 12, 2025

Decent work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helpful, friendly and hardworking environment.

Cons

Poor benefits compared to industry average

5.0
Jan 8, 2024

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working arrangement Worklife balance

Cons

Average salary compared to the industry

2.0
Jul 5, 2019

Hollow corporate culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Fast paced industry; great learning grounds for non-travel professionals -Brand recognition and resume builder

Cons

At its early years, Kayak was blessed by the results of its initial strategy in the US, leading to its IPO and acquisition by the Priceline group. Now, the company finds itself still recovering from a hangover that was the re org of its global commercial team, 2 years a go. Coupled with a few mismanaged acquisitions (Momondo/Cheapflights) and a merger with Open Table, the company is primed for a tough road ahead. Competitors like Google Flights and Skyscanner caught up and outpace Kayak on product and as a performance channel for its partners. The global commercial team is small for the revenue it brings which leads to saturated titles and even bigger egos. The leadership team often chooses to fight internal battles to leverage or protect their own growth rather than welcoming different points of views, or simply executing on ideas that will help the business as a whole. This results in a clicky and toxic environment where result-driven work falls flat, because in the end it was all a fake meritocracy where "who you are close to" becomes the true success currency. Recently, there were attempts to improve the culture and internal process, but these efforts lacked authenticity, and ultimately, rewarded the very same leaders who turned a blind eye to the issues prior.

Viewing 1 - 3 of 405 Reviews

Glassdoor has 472 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.