Microsoft reviews

Mass layoffs all the time to offset excessive AI investments, with good managers that advocate and truly care for employees being made to leave or outright fired. Those that overpromise to upper management remain, resulting in unreachable KPIs. Speaking out will lead to quiet firing as execs play political games. System is also set up to exploit customers as much as possible, making them pay for expensive support. However, this support cannot be used to solve problems, unless it is work that increases customer spending. Everyone, even post-sales technical teams are given sky high sales KPIs. Customers know this but management is only interested in quarterly revenue numbers, even if it severely erodes customer trust long-term. Internal support is horrendous, and there is a severe lack of ownership at all levels. Unfortunately, this is not the fault of rank and file employees as everyone is overworked, and there is an incentive to push work to others. The company sees technical skill as being synonymous with knowing the product suite in a way that is beneficial for selling. Knowing the intricacies and drawbacks of products is not seen as important, as employees are incentivised to sell and leave the problems to others later.

highly "political" culture. Corp HR supports business more than employee welfare. More time is spent managing internal management than spending time with customers.