PSA International reviews

3.7

75% would recommend to a friend

(892 total reviews)
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Ong Kim Pong

89% approve of CEO

67% positive business outlook

PSA International has an employee rating of 3.7 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PSA International employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

892 reviews
1.0
Jul 21, 2019

Shameful on the management

Recommend
CEO approval
Business Outlook

Pros

Rarely dismiss staff. Competitive Salary.

Cons

Working at PSA Singapore Terminals as a Manager for more than 10 years. The company needs serious reflection on its management culture and long term focus. Senior Management such as MD's VPs or C-Suite personnel receives 'god-like' status. A single email query from them warrant a meeting, if not two, just to discuss how to reply to that email. A result of this is that senior management starts to disconnect with the ground as they are only 'shown' the good side of things. In addition, middle management such as AVPs (HODS) start to focus alot on 'packaging' work, such as holding high-profile events or going the extra mile to ensure presentation slides are flawless. This resulted in alot of unproductive time. doing meaningless work which does not value add to the organisation.

1.0
Mar 6, 2019

Not recommended. Regret joining.

Recommend
CEO approval
Business Outlook

Pros

Good bonus and incentive. Passive management.

Cons

Red tape everywhere, from mentality to process. Poor global business acumen. Very conservative thinking and indecisive that cause a lot of unnecessary delays. Time could be spent somewhere else productive if properly planned. Lack of true leaders (Heads/VP/AVP) and competent managers (SM) where people really want to work with them. Not suitable for very experienced, talented and high-achievers people to join, you will face endless frustration and disappointment.

1.0
Mar 7, 2024

Toxic Working Environment

Recommend
CEO approval
Business Outlook

Pros

Relatively acceptable employee benefits for an organization

Cons

1. Pay peanuts, expect monkeys. Compensation on the low side like an entry level despite of valuable experience. 2. Micromanaging from Assistant Managers/ Managers, constantly Teams you, calls you, whatsapp you. Probably can't stand if they can't see you despite working 100% onsite. 3. Poor work planning. When older employees go for their WFH schedule, new employees are left with responsibilities without any possible support. 4. Managers can chase of pending work yet did not discuss the deadline with the employee. Best part of all, they are the ones who send the employee for internal training on the date of deadline. 5. Working items can go 'missing' even in departments that do not have external or public access. The items will 'miraculously found' after the blame game. Managers even blame non holder who does not draw the office item and failed to exercise objectiveness of accountability and responsibility.

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PSA International Response
1y
Hi there! Thank you for taking the time to share your thoughts on working at PSA. We continue to strive to deliver a supportive and nurturing work culture and environment for our employees. We would like to hear more from you, please leave us a message at grouphr@globalpsa.com to let us know how we can do better.
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