Standard Chartered Bank Senior Risk Manager, Operational Risk reviews

Shared services office is a bit out of the city which is bit out of touch for a big multinational bank.

People in critical roles (project or initiative leads) tend to be glory hounds without real competency, resulting in lackluster outcomes and projects languishing without real direction or leadership. HR function fails dramatically to protect staff or to champion the staff, preferring to roll out feel good or half executed initiatives rather than do some real digging to identify problems in staff morale. Lack of accountability results in underperformers who can tai chi their responsibilities to survive very well.