T-Mobile reviews

3.6

62% would recommend to a friend

(23,181 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 30, 2026

Great job 5-7 years ago

Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility dependent on manager. Solid benefits including ESPP, health care, and 401k.

Cons

The company has gone completely down hill. Digital first takes customers away from the store thus takes away commission. Metrics shifted from gross activations to credit cards and sub par home internet. Leadership is overwhelmed making it difficult for employees that the bottom line .

Viewing 1 - 3 of 23,181 Reviews

Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.