Thoughtworks reviews

4.0

79% would recommend to a friend

(4,650 total reviews)
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Mike Sutcliff

78% approve of CEO

57% positive business outlook

Thoughtworks has an employee rating of 4.0 out of 5 stars, based on 4,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thoughtworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
5.0
Dec 13, 2025

Good place to work at

Recommend
CEO approval
Business Outlook

Pros

Lots of learning opportunities Supportive colleagues Flat hierarchy Management open to feedback

Cons

Can't think of any :)

1.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Fellow developers are good and nice people

Cons

Agree with the post on 7 Nov 2016. My view is: 1. Singapore leadership is clueless and incompetent. 2. No capabilities development or investment in people for more than a year 3. Bodyshopping and no focus on career development or interesting / high tech. You can be stuck in dead end, non interesting, non innovative tech project for years. No difference from bodyshops. Managing Director Jessie from China is only focused on driving high utilisation in timesheet, running the company like an offshore delivery center. 4. Most competent and capable ThoughtWorkers have left the company due to poor leadership, mismanagement and discrimination. 5. The local Managing Director Jessie is obsessive and excessive in promoting women in tech to the extent it is discriminating towards male. There are special programmes and opportunities to develop career for females at the expense of more capable male employees. Guys, you have been warned. 6. This company discriminates against global south employees despite the irony of it championing social economic justice. 7. While the company charges very high prices to customers, it pays poorly and annual adjustment is in low single digit. Pay is benchmarked at 75 percentile to selected IT companies and 25 percentile to banking sector. There is no performance bonus even if company performs well. Renumeration wise, this is a dead end place unlikely to keep up with inflation or market wages. Join only if pay is not important to you (Management actually tells you that pay is not important!) 8. For a small office, there is a lots of internal politicking and credit stealing. People are rewarded based on relationships and favoritisms instead of contributions and good performance. Many people are frustrated and disappointed. 9. Very few experienced and tech capable seniors left, and too many new fresh hires with no plans or capabilities to develop them. It is a shadow of what TW was 2 years ago. Do not expect tech leadership or excellence. 10. Current leadership treats people as numbers that make money only. The leaders view themselves as elites above the rest and do not bother with mingling with the common people. 11. This is not the fun, vibrant and people place as advertised. 12. Definitely not recommended till they clean up their act, especially with their bad leadership.

2.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

TW overall is a good company but try to avoid design because of design leaders.

Cons

Company says they want to focus and grow the design so they decided to put two head of design for a team of 20 people? which doesn't make any sense. I have been working with them for quite a long time now and I can say both lack design skills and the leader mindset.  All they can do is just one thing... "TALK". Both can't deliver. I doubt if they have ever done any end to end design delivery.  Both head of design behave like mothers "do this, do that". They don't want to give autonomy to the team and want to control everything. Yup almost everything. e.g if both are busy the team gets messages like we can't make it today, let's cancel today's meet. We'll put something new" which never happens. Every team conversation is just about two buzz words, 'Value' and 'Impact' but the team always wonders what exactly does that mean? I bet just like the team they also don't know what both words are and they just use them to show off. It's quite common in the office to use buzz words. Both ladies have two faces. One for TW & SG leadership team and this face is very shiny, everything is going excellent, we are leaders and design is adding tremendous value, another one is with a team which is very dark and scary. There is literally zero team communication which happens because nobody has any interest. Why because both leaders fail to create that environment for the team which TW MD's and HR failed to see and understand.Team feels both are incapable and lousy design leaders. It's just no one wants to talk about this because all they care about is just doing the job and getting a salary. Everyone in the design team is on the verge of leaving TW because of these two. Maybe that's the reason people have started moving out of TW. There are other tons of points but i know nothing will happen because TW MD's will just talk to these two and both are smart enough to cover and brainwash MD's. It's just hopeless. They have decided to hire Sr and Lead designers instead of promoting internally. Why? Because both leaders fail to connect designers/team or mentor designers so that they can grow.  All both care about is their 'own' growth and faking around. Question is who will save TW SG Design team?

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Thoughtworks Response
5y
Thank you for your feedback. We wanted to take some time to address some of the things you raised. One of our goals this year is to further grow and develop the design team. To do this, we chose to pair two design leads, who both have over 25 years of design/delivery experience combined, to focus on developing the team but also give them the opportunity to grow into a new leadership role. While we acknowledge that with any change there are always challenges, we also believe it is important to give ThoughtWorkers the chance to grow and expand their roles and skills. This comes at a risk for the organization but we believe it’s a risk that we have to take in order to give our people new opportunities. In line with our culture of open feedback, we hope every ThoughtWorker feels comfortable and safe to approach any leader, including MD’s, to share and discuss ways to improve. We would like to invite you to bring this conversation directly to the leadership team and to the design leads directly for the betterment of each ThoughtWorker and the organization. As we continue to grow at the current pace, it is even more critical for this kind of feedback to be shared so that we can continue to grow in the right direction, learn, and pivot quickly when needed. - Jessie Xia, Managing Director, ThoughtWorks Southeast Asia
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