Wise reviews

It was one of those environments that seemed fine while you were in it, but many of the issues became much clearer once left and gained perspective from the outside. Beneath the surface, there are significant structural and cultural issues! While many people at Wise are genuinely kind and hardworking, a noticeable pattern is that many of the strongest and most authentic individuals eventually leave (Despite the company's emphasis on inclusivity and collaboration, the reality can feel highly cliquey. Informal groups and long-standing relationships often hold considerable influence, contributing to a political environment that many find difficult to navigate). Those who remain long-term often appear to be either highly political or exceptionally skilled at managing upwards. Visibility and relationships with leadership frequently seem to matter more than the actual quality of one's work. There are no meaningful bonus structures, and aside from leave entitlement, the overall benefits package is weak considering the company's reputation and size. Career progression is another major concern. Expectations and promotion criteria are often vague and inconsistent, particularly outside operational functions where performance can be measured more quantitatively. Employees are frequently left guessing what is required to advance. While regular one-on-one discussions and development conversations do take place, they often feel unproductive. Rather than providing a clear roadmap or actionable guidance, leads frequently focus on explaining why an employee is not yet ready for promotion. Many leaders do not appear to have a clear answer themselves, as structures, expectations, and priorities constantly shift, and most of them are inexperienced leads. Promotion opportunities can be heavily dependent on organizational circumstances rather than individual performance. Employees are offered chance to pursue internal transfers or lateral moves and have these presented as development opportunities, even when what they are actually seeking is career progression. Sometimes, structures are adjusted just to support leadership growth and reporting lines rather than because there is a genuine business need. As a result, advancement often appears driven by visibility, relationships, timing, and circumstance rather than a transparent merit-based process. The performance review process is particularly frustrating. It often feels subjective, inconsistent, and heavily influenced by perception rather than measurable impact. Promotions can appear tied to personal relationships and manager preference rather than merit. The biggest issue, however, is leadership quality!! Many leads were promoted internally simply because they had been with the company for a long time, not because they demonstrated strong people-management capabilities. Some of the most immature leadership behaviours I have encountered in my career occurred here, toxic. Unfortunately, these individuals often appear protected from meaningful accountability. The People team positions itself as a support function, but in practice, raising concerns rarely results in meaningful action. Complaints are documented, conversations take place, and cases are filed, but little seems to change. Employees experiencing genuine issues are often left with a simple choice: tolerate the situation or leave. (especially issues involving leads are unlikely to result in meaningful consequences, regardless of how often concerns are raised) There is also a tendency for major initiatives and projects to undergo constant revisions and restructuring. While change is expected in a growing company, the quality of planning and execution frequently falls short!! Significant effort is spent reworking initiatives that were not properly thought through from the start, creating unnecessary churn and inefficiency. Too often, teams are busy fixing or redesigning processes that were never robust enough in the first place. Overall, Wise is a good place to build experience early in your career and benefit from a recognizable name on your resume. However, for experienced professionals seeking strong leadership, transparent career progression, benefits, and a healthy workplace culture, the reality may not match the company's external image.