Civica Project Manager interview questions

I had an initial interview with the recruitment consultant that lasted around 25-30 minutes. I was advised on the phone what the typical next stages would look like and advised I would hear an update by close of play that week. It has been 2 weeks and I have had no updates, I have sent several chasers to which these have been completely ignored. Very rude and unprofessional in my opinion. It takes no more than a couple of minutes to respond and update applicants to let them know either way the outcome of their application.