Alibaba Group reviews

3.7

63% would recommend to a friend

(1,977 total reviews)
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Daniel Yong Zhang

64% approve of CEO

54% positive business outlook

Alibaba Group has an employee rating of 3.7 out of 5 stars, based on 1,977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alibaba Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent compensation if you receive stocks.

Cons

- Demotivating - Bad managers - Bad HR - Very poor welfare & benefits in China - Lack of direction/overall strategy for international businesses - Colleagues seem to be in a semi-retirement job, just sitting around & waiting to cash out stocks, which may be a good idea to some - Because there's nothing much to do, a lot of time is spent on useless presentations or politics - You're expected to stay late as it's the company's culture. They believe that working late = working hard when most of the staff spend working hours napping, surfing the net or playing computer games.

1.0
Jul 22, 2025

Run for your life

Recommend
CEO approval
Business Outlook

Pros

Good pay in the total if you can last the year

Cons

I truly need to warn people about working at Alibaba.com. My experience there was so bad, and I want to tell everyone to avoid joining this company at all costs. Poor Work Environment and Long Hours The work environment at Alibaba.com is terrible. It's very stressful, and there's no support. We worked very long hours, often staying late into the night and even working on weekends. There was no respect for personal time, and it felt like we were always expected to be working. This made it impossible to have a good work-life balance, and many people were very tired and unhappy. Unprofessional and Abusive Legal Team A highly unprofessional and toxic atmosphere exists in the legal team that I work with as I witnessed abusive behavior, including shouting and using inappropriate language towards both the business team and own legal colleagues, instilled fear and discomfort in everyone. This blatant disrespect made it extremely difficult for individuals to perform their jobs, as they were constantly apprehensive about being subjected to such treatment. Very High Attrition Rate Because of these problems, the attrition rate at Alibaba.com was very high. Many people left the company quickly. It showed that others also found the environment unbearable and could not stay. This constant leaving of colleagues made the work even more difficult and stressful for those who remained. My Strong Advice: Do Not Join Alibaba.com Because of the bad work environment, the extremely long hours, the bad culture of the legal team, and the very high number of people leaving, I strongly advise everyone: Do not join Alibaba.com. It is not a good place to work, and it will be no good for your health and your career. Please find another company where you will be respected and treated well.

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Glassdoor has 2,636 Alibaba Group reviews submitted anonymously by Alibaba Group employees. Read employee reviews and ratings on Glassdoor to decide if Alibaba Group is right for you.