Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1842) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (962) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1104 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 902 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 865 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2062 reviews)); "Very demanding and low very low pay" ((in 1242 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Extended working hours" ((in 332 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(110 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

110 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 7, 2026

Good salary and projects, but management issues persist

Customer service

Recommend

CEO approval

Business Outlook

Pros

Many project and good salary

Cons

Management issue and easy to get layoffs

4.0

Jun 29, 2026

Good salary, great work-life balance, but project matters

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great office location, only about a 5-minute walk from the LRT station. Since I work on a Greater China project, we are entitled to 11 public holidays instead of the standard 22 in Malaysia. However, we have the flexibility to work on public holidays and convert them into replacement leave. This makes it much easier to plan longer vacations at our preferred time, especially since not everyone likes to travel during public holidays anyway. The salary is competitive, and there is also a KPI allowance. While it's not always easy to achieve the full amount, it's definitely attainable with consistent effort. Another big plus is that my current project does not require overtime.

Cons

We are entitled to only 11 public holidays, although the replacement leave system does offer some flexibility. However, since many employees save up their replacement leave, it can sometimes be difficult to get leave approved for popular dates, so planning well in advance is important. As Concentrix is a BPO company, the overall work experience largely depends on the project or account you are assigned to. I’m fortunate to be in a supportive project with a good working arrangement, but experiences may vary across different projects, so I can’t really comment on or guarantee what it is like for other accounts.

3.0

May 27, 2026

Supportive team overshadowed by micromanagement and poor tools

Virtual customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Supportive team members, multi-cultural environment, good management

Cons

Micro-managing leaders, no bonus pay, no extra support on team gatherings, bad internal tools for daily workflow, project closes too quick, unstable projects

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 1 - 3 of 110 Reviews

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Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Good salary and projects, but management issues persist

Good salary, great work-life balance, but project matters

Supportive team overshadowed by micromanagement and poor tools

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Jobs at Concentrix