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Resorts World Sentosa

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Resorts World Sentosa reviews

3.2

36% would recommend to a friend

(1,287 total reviews)
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Lee Shi Ruh

64% approve of CEO

31% positive business outlook

Resorts World Sentosa has an employee rating of 3.2 out of 5 stars, based on 1,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resorts World Sentosa employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

You get paid. THAT IS IT.

Cons

This is going to be long so hang tight. 1. Dirty substandard work environment. 2. Worse staff meals ever in the casino industry. Being free means jack because your staff have little other choice due to nature of the job. 3. Absolute joke of a staff transport system. 4. Middle management made up of semi educated cretins who can't even spell or pronounce simple english words. Just because they are the genting or star cruise old guard they get a free ride to the top. 5. Senior managment who run the place like a mafia. Clowns who have lost the plot even before the foundation was laid. 6. Antiquated I.T system that belongs in the 90s 7. Substandard product and facilities. 8. Bonuses, well earned and deserved from the PREVIOUS YEAR paid in 2 parts over 7 months to force people to stay longer.

1.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- It was fun in the younger days, mostly because of the hardworking crew who actually kept the place running. - Food was provided, but honestly, it wasn’t great—just another way for them to pretend they’re taking care of staff.

Cons

- Management is an absolute disaster—two-faced, backstabbing, and only good at sucking up to higher-ups. - Career progression? A complete joke. If you’re not in their clique, you can forget about moving up. They always promote the useless bootlickers first while hardworking staff get ignored. - Managers love stealing ideas. They’ll dismiss your suggestions as “not good,” then shamelessly present them to higher management as their own and take all the credit. - They promise to help after taking your manpower, but the moment you actually need them, they disappear faster than a magician’s trick. - Communication is pathetic. Instead of telling you things straight, they always send someone else to do their dirty work because they don’t have the guts to face you. Absolute cowards. - At least there were still a handful of good managers who genuinely tried to do their jobs properly. Unfortunately, they were the minority. - Say goodbye to your weekends. Your personal time? Burned.

1.0
Aug 4, 2018

Fulfilling life

Recommend
CEO approval
Business Outlook

Pros

A group of like minded people working together. People who love to chat during office hours? People who love to stroll in to office after the official working hour starts? People who love to work during weekends even though you're an office non-management staff? People who love to work OT even though they won't be paid for overtime? People who love to have forever urgent matters coming in? People who love their office/work mail so much that they have to reply emails at midnight or during weekends to show everyone they are hardworking? People who love meetings that will overrun till lunch time or after working hours? Work life balance is not at all important to you? Workaholic, this place is for you! Turnover rate is always (at all time) high, so there's always room for you (not to grow, they love employing external staffs instead of promoting internal Staffs) to join the big family with "kampung spirit".

Cons

Have free meals your colleagues think is for cheap people. It's okay to have long lunch because time management here is extremely in place and people (who go for long lunch) will tell you there are eyes watching if you go for lunch for too long. A handful of colleagues who are unlike the rest, who thinks this place has good environment and potential to grow. This place love to have changes for the better, do join them to check out how much improvement they have made.

Viewing 1 - 3 of 1,287 Reviews

Glassdoor has 1,517 Resorts World Sentosa reviews submitted anonymously by Resorts World Sentosa employees. Read employee reviews and ratings on Glassdoor to decide if Resorts World Sentosa is right for you.