Customer Support applicants have rated the interview process at Wise with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 41.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Wise overall takes an average of 25 days.
Common stages of the interview process at Wise as a Customer Support according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 25%
One on one interview: 25%
Here are the most commonly searched roles for interview reports -
Very basic questions mainly looking for the level of English that you possess. Interviewers are often not even paying attention to what is being said. Quite impressive how unprofessional the interview process seemed
Interview questions [1]
Question 1
How would you deal with a customer who is frustrated?
I applied online. I interviewed at Wise (São Paulo, São Paulo) in Mar 2026
Interview
It's a quick yet thorough interview with few steps done 100% through Google Meet. It's 100% conducted in the English language and includes a handful of questions regarding previous experience.
Phone screen. Online interview. Easy for the most part. Nothing else to it really. And you have another interview with the leads and their leads. But there was never hard questions asked. Just general stuff