International SOS reviews

3.4

55% would recommend to a friend

(1,523 total reviews)
avatar

Arnaud Vaissié

68% approve of CEO

55% positive business outlook

International SOS has an employee rating of 3.4 out of 5 stars, based on 1,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The International SOS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

2K reviews
1.0
May 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Great work done on a global scale. Good people who truly believe in what they do.

Cons

International SOS is a firm that is terrified of change. They will start large internal change projects without fully funding them, or getting leadership commitment. When the initiative invariably falters there is a mad scramble at the GM and AGM level to run of cover and find someone... ANY one else to blame. The core problem with International SOS is that no one wants to be accountable for anything, They all want to say they are responsible for things, and they create massive nonsensical titles to show how important they are. If people at the GM level spent half as much time doing their their jobs as they do avoiding taking ownership of their jobs the firm would be a far different and better place. A key area is in their Systems. The two key systems they use to provide medical referrals are not able to share data, so rather than make the case for systems improvement, the people "Responsible" for solving the problem expend far more time and energy attacking anyone who asks questions about that lack of progress, than making a clear case for the needed investment. Scapegoating is in the core DNA of the firm's culture. Process consistency is non existent and if there is s global process it wont apply in areas where "certain individuals" with close relationships to the firms founders simply don't want to do it.

1.0
Aug 29, 2016

Autocratic Managers- Penny Wise & Pound Foolish Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multi National Organization, with a great agenda of fulfilling the Duty of care obligation. Good working hours.

Cons

It’s a flat organization with no growth path or learning or knowledge growth. They believe in hiring experienced resources from the market, rather than training and uplifting in-house talents, and later block the market talent for a few years with no growth path. There is zero scope for implementation of innovative ideas, since your reporting managers have no clue on what goes on in the ground and what changes are required. There is ZERO employee engagement in the organization with the peoples team busy throughout the month reaching NO goals to aim at. Living in the olden era in terms of technology upgrade. Too much of bureaucracy for every small thing. Top heavy company with dirt cheap politics at the top than India as a country in itself. A company that's under losses year on year spends lavishly on their HOD's, spending ample of lacs per month on their basic pay, travel etc. but has no budget for employees (who do all the ground work). Boot lickers manage their way up easily, while the hard working people are mistreated. 70% of the HOD's lack basic communication skills, manners, team management skill. AUTOCRACY at its peak. No Leadership skills at any given level, all autocratic managers who cannot manage their basic tasks, no knowledge of how things work, some keep themselves busy with their headsets on watching some online serials, some to show off their high handedness, some only come to work to warm their chairs and fill their hefty pockets, while they sack people at the ground level with peanut salaries as money management measure. For any esteemed organization the first step to cut cost is looking at top layer (heavily paid resources) and devise a mechanism on how the costs can be managed well, but that’s not applicable in the case of International SOS, since they are Pennywise and Pound Foolish.

1.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

You get a lot out of working here, - blame when things go wrong, - long working hours, - whims and fancies of leaders who just cut resources, - chopping board to cut staff through excuse of re-structuring - you get to speak as they do not know what they want, they just tear down the ideas that they don't like - good corporate values and only applied at management's discretion - great leaders that set the best examples of the opposite of their corporate values, there is no respect, no integrity, etc - window dressing just for external branding - well polished apples - lots of apple polishers

Cons

Working hard without any recognition of appreciation, no proper tools and systems If systems and tools are provided, it will be at the expense of bonuses and increments as the budget is tightly controlled Performance Appraisals are are joke Annual salary increases for most middle management and below are less than 2% but more than 10% for senior leadership Bonuses are another joke for most people except for leadership teams where they get more than 6 months NO integrity and respect for the employees

Viewing 1 - 3 of 1,523 Reviews

Glassdoor has 1,807 International SOS reviews submitted anonymously by International SOS employees. Read employee reviews and ratings on Glassdoor to decide if International SOS is right for you.